We received the box from Amazon, which was packed well. The Renpho box was inside the larger box, and the Renpho box was light weight and its contents was also packed well. The manual was straight forward and easy to follow.
We placed the massager chair on a computer desk chair that my wife uses daily since she has been working from home. The massaging chair has a pocket at the back to store the remote. The power supply has a green light on it to indicate it is on when plugged in.
The massager is well made, and now it was time to try it. My wife sat down and started to use the remote control which has quite a few settings on it but it is easy to use. My wife was instantly amazed at the massage she was getting. She said it was just like going to her regular masseuse and getting a deep tissue massage which she loves. The look on her face as the massager went through its cycle was priceless. You can turn the heat on or off, and there’s many setting options based on your needs. She loved it. Since the coronavirus she has been unable to get her regular massage but now with the Renpho Neck & Back Massage Chair, she is not missing her massage as this massage chair gives her the same relief without leaving the house.
My son and his partner came over and tried it, and the results were pretty much identical.
The looks on their faces told me that they were suitably impressed. My son's partner said that in the past she has tried various massage products but had never got a massage like this one gives.
My son said that he could afford to buy this one, just by the savings for not going for massages from work where he only has 50 percent coverage.
To make a long story short, this is an excellent product, and I can definitely recommend it.